Shipping Policy
Order Processing Time We know you are excited to start cooking with your new Lodge Cast Iron. That’s why all orders are processed and dispatched from our warehouse within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Destinations & Rates We are proud to offer 100% Free Expedited Shipping on all orders. There are no minimum purchase requirements or hidden fees. We currently ship exclusively to the following countries:
- United States
- Canada
Estimated Delivery Times We partner with reliable carriers to ensure your heavy cast iron products arrive safely and quickly.
- United States: 2 – 4 business days
- Canada: 3 – 5 business days
Please note: While we strive to meet these fast delivery times, occasional carrier delays may occur due to high volumes or severe weather conditions. For Canadian orders, customers are responsible for any local customs duties or import taxes that may apply upon delivery.
How do I check the status of my order? When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 24 hours for the tracking information to become available in the carrier’s system.
If you haven’t received your order within the estimated delivery timeframe, please contact us at [Your Support Email] with your name and order number, and we will look into it for you immediately.